Booking terms & conditions
Travel Services
Travel Service Limitation of Liability
The Philippines Travel Club is acting solely as an intermediary facilitating the booking of travel products and services provided by airlines, hotels or other travel service providers (collectively, "Travel Suppliers") in providing travel services, or in accepting reservations or bookings for such services to be provided to you. The Philippines Travel Club does not assume liability for any injury, damage, death, loss, accident or delay due to any fault, act of negligence, omission or default of a Travel Supplier, or by an act of God. Further, no responsibilities are accepted for any damage and/or delay due to sickness, pilferage, labour disputes, machinery breakdown, quarantine, government restraints, weather or other causes. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority or entity. The contract of carriage in use by a Travel Supplier, when issued, shall be between the Travel Supplier and the passenger.
Airline Ticket Restrictions
Airline tickets available are subject to the published conditions of carriage and rules of the applicable airline. The following restrictions will apply:
1. All ticket bookings are final and cannot be cancelled, refunded, changed or transferred, even with a fee. Once you book a reservation, your credit card will be charged for the amount shown — regardless of whether or not the reservation is used. Credit will not be given for any unused airline tickets and cannot be used toward any future bookings;
2. The name of the airline carrier and flight times are not shown until after payment has been made for the booking;
3. All travel will be round-trip with no unscheduled stopovers or open-jaw travel permitted. If you do not use one of the flights in your reservation, the airline will cancel your remaining itinerary;
4. Airline tickets booked through The Philippines Travel Club are not eligible to earn frequent flyer miles. Upgrades and standbys will not be permitted;
5. Flight times and routings are selected by The Philippines Travel Club in advance and cannot be changed;
6. Seat assignments will be made at the airport on the day of departure;
7. Tickets will not be booked by minors age 17 and younger. Tickets may be booked for minors age 17 and younger — however, they must be accompanied by an adult when travelling; and,
Hotel Booking Restrictions
1. Hotel bookings available through The Philippines Travel Club are subject to the published conditions of carriage and rules of the applicable hotel. The following restrictions will apply:
2. All Hotel bookings are final cannot be refunded, exchanged, or transferred to another party
3. No booking can be cancelled.
4. Room type will be determined based on the number of guests provided at time of booking. All rooms are booked as non-smoking (subject to availability). Hotel room assignments are determined at check-in and upgrades are not available;
5. All hotel rooms will be booked under the same name and the guest under whose name the reservation is made must be present at check-in;
6. Minimum age requirement for checking into a hotel is 21;
7. Upon check-in, guests must present a valid ID and credit card in their name (the amount of available credit required will vary by hotel). Debit cards may not be accepted; and,
8. The Philippines Travel Club rates do not include special fees charged by hotels upon check-out (e.g., energy charges, convention fees, resort fees, parking fees). Customers will be required to pay these fees directly to the hotels at check-out time.
Car Rental Restrictions
Car-rental bookings and reservations available through The Philippines Travel Club are subject to the published conditions of carriage and rules of the applicable rental. The following restrictions will apply:
1. All bookings are final and cannot be changed.
2. Reservations cannot be cancelled, refunded, exchanged or transferred to other individuals. (Once you complete a booking, your credit card will be immediately charged for the amount shown during the booking process.) Credit will not be given for unused reservations.
3. All vehicles must be picked up and dropped off at the same location.
4. All drivers must be at least 25 years of age.
5. All drivers must present a valid driver's license
6. All car rentals include unlimited mileage.
7. Optional items — such as the insurance coverage or optional equipment, or the addition of drivers or days to your rental — must be requested and paid for at the rental counter. Such optional items are not included in The Philippines Travel Clubs quoted rate and will be charged by the rental agency as an additional expense.
Holiday Packages Restrictions
1. Holiday packages available through The Philippines Travel Club will be subject to the published conditions of carriage and, as applicable, rules of the applicable airline, hotel or car rental company. The following restrictions will apply:
2. All bookings and ticket bookings are final, and cannot be changed;
3. Any package including an airline ticket booking is subject to the restrictions listed in the Airline Ticket Restrictions section (above);
4. Any package including a hotel booking is subject to the restrictions listed in the Hotel Booking Restrictions section (above); and,
5. Any package including a car rental booking is subject to the restrictions listed in the Car Rental Restrictions section (above).
